Return and Refund Policy

Introduction

This Return and Refund Policy applies to all fees and charges paid to M.D. College, Naubatpur through our online platform, including admission fees, registration fees, examination fees and many more. This policy outlines the conditions under which refunds will be granted and the process for addressing payment issues.

1. Non-Refundable Fees

All fees paid for admission, registration, examinations and many more are non-refundable under any circumstances once the payment has been processed successfully.

2. Payment Processing

All payments for fees are processed through the Phone Pay Payment Gateway. It is the student’s responsibility to ensure that the payment details entered during the transaction are correct.

3. Unsuccessful Payments

3.1 Payment Not Received by College

In cases where a student has made a payment, but the fee is not reflected in the college's account, the following steps should be taken:

1. The student must provide proof of payment, including transaction ID, date and time of payment, and the amount paid.
2. The college will verify the transaction with the payment gateway provider.

3.2 Resolution Process

If the payment gateway confirms that the payment was unsuccessful or not received by the college, the following will occur:

1. The student will be advised to retry the payment process.
2. No fees will be charged for the unsuccessful transaction.

3.3 Refunds for Unsuccessful Payments

If the payment gateway confirms that the payment was successful but the funds were not received by the college due to a technical issue, the payment gateway will initiate a refund to the original payment method within 2 to 4 days.

4. Contact Information

For issues related to payment processing and verification, please contact:

M.D. College, Naubatpur

Naubatpur, Patna

06135-291027

mdcollegenaubatpur@yahoo.in

5. Amendments

The college reserves the right to amend this Return and Refund Policy at any time. Any changes will be posted on the college website and will be effective immediately.